Downing Street on Twitter, Good Idea?

By Nils Geylen

I got a new follower on my Twitter on Friday: Downing Street.

Downing Street

When I posted this screengrab on Flickr, one of the coolest chicks I know, pointed out two things of interest.

One was an article on PDA, a Guardian tech blog, in which the author wonders how okay it is for organizations to use Twitter as a newswire channel.

I think it is.

Does the trend match the medium?

Obviously, we still have to wait and see how much of a trend this actually is and whether it will catch on. Twitter has a few functions apart from the initial “What are you doing” bit. Ranting, venting and chit-chatting are a few of them.

In many ways, then, and to many users, Twitter communication is often very much a phatic one, not an informative one. It may not always be in the best interest of companies or organizations to start using Twitter for that.

If they do, though, they have to understand what it is they want out of it and, especially, how the medium works.

It was the same with blogging proper. At first, only a fringe in-crowd blogged. Then you and I got blogs, followed by everyone we know.

Meanwhile, companies and organizations (and the Evil Spammers) discovered the ROI on blogging and now even a Brussels landmark such as The Atomium has one.

How to do it right

No one has to read blogs or subscribe to them. The same goes for Twitter.

And if you insist on subscribing to a spammy blog or a creepy twitterer, and then complain how you hate their constant nagging or endless updates, you’re stupid.

That said, the Guardian article does hit on two issues: with Twitter it’s nice to know who is doing the tweeting exactly, and unless that’s TechCrunch or the recently popular Tweetburner, you can’t be sure.

Secondly, your tweets shouldn’t become a replacement for RSS, which in a way has already turned into a form of bacn: often interesting but not just right now.

So, @DowningStreet, tell us who you are and keep things worth our while. Know we’re a different audience. Make sure any “news” you push our way has that sense of immediacy we’ve come to know and love over at Twitter.

If you, and others, keep that in mind, get personal with us (can you?) I suppose this will work. If not, the unfollows will hit you harder than you’d held possible and the, essentially great, idea will founder.

Oh, and the second thing Cas points out on Flickr? How do they find and choose people to follow? Well, I suppose they just thought I was cool too?

Tags: , ,

10 Responses to “Downing Street on Twitter, Good Idea?”

  1. Cas Says:

    You are totally cool Nils!

    But before this turns into a love-in, let me say a bit more on that last point.

    I think my reservation on how they are choosing who to follow is that it seems more than a little arbitrary. “They” (because who are they really?) are following 167 seemingly unrelated people, including yourself who aren’t even UK based… Stalking through the links of who they are following, it seems skewed towards new media faces, more than a handful of whom are also going “wtf, Gordon Brown is following ME?!”

    Which in a way is understandable. If you want to get to know the people, then who better than the movers/shakers, but at the end of the day, who is making the decision to do the following? And who is actually reading the tweets back in return?

  2. Nils Says:

    Exactly. Which is why I should have done my “job” and researched this more. Was there an official press release, is there anything on the No. 10 site itself even?

    I’ll tweet them this link tomorrow and see if someone responds.

    Btw, glad you think I’m cool too. Now we can sit and ponder our coolness by ourselves ;)

  3. Sunday Roast: thy beard is an offence against decency « Bright Meadow 2 Says:

    [...] kids are doing. Which brings me to my first slight niggle. How are they choosing who to follow? Nils is being followed. As it should be, he is a very worthwhile chap, but he isn’t UK based. [...]

  4. Podnosh Blog » Archive » Downing Tweet : and so the conversation begins. Says:

    [...] so it doesn’t work if those doing the tweeting just come off sounding like public relations bots Nils at NDNL echoes all these suggestions and expands on them a touch: So, @DowningStreet, tell us who [...]

  5. hans Says:

    Being a person of extremely little intrest,having no online notoriety or fame whatsoever and not being uk based I am also being followed by Downing Street. Must be arbitrary then, or maybe merely rubbing shoulders with an online demigod like Nils is enough to get noticed by Gordon Browns’ cronies.

  6. e*star Says:

    Nils,
    I totally got ecstatic when Anderson Cooper (CNN correspondent) followed me first on Twitter. ;) Who knows, maybe it’s not him but just the brains with that sort of mature hot guy-ness kinda made me giddy!

    Just letting you know I also get geeky about random online and offline celebs who randomly follow me. :)

  7. Sunday Roast: cheese is particularly troublesome « Bright Meadow 2 Says:

    [...] back a week or so to when Nils got a celebrity stalker and we all asked who was actually hitting the keypad because it sure wasn’t Gordon Brown? [...]

  8. matthewparsons Says:

    Organisations should use Twitter if – and this is where you’re right – they are prepared to engage with people. Twitter is growing, and I think could become the new Facebook. It goes hand in hand with blogging, and that is here to stay. Companies should get involved, and be able to respond to criticisms… and especially travel companies. List here: http://matthewparsons.wordpress.com/2008/10/16/why-arent-uk-travel-companies-using-twitter/

Leave a Reply